Essential Guide to Shaw Cable and Internet for Seniors
Navigating the world of television and internet services can be overwhelming, especially for seniors who may not be as familiar with the latest technology options. Shaw Communications offers specialized TV and internet bundles that can be particularly beneficial for older adults looking for reliable connectivity without unnecessary complications. This guide will help seniors understand Shaw's offerings, how to select the right package, and maximize the value of their services while avoiding common pitfalls.
Understanding Shaw Internet and TV Plans for Seniors
Shaw Communications provides several bundled packages that combine internet and television services, with options that can be particularly suitable for seniors. These bundles typically include reliable internet connectivity along with access to a variety of television channels. For seniors, the main benefits include simplified billing with a single monthly statement, potential cost savings compared to purchasing services separately, and coordinated customer support for all services.
Shaw’s bundles often feature different internet speeds paired with various channel packages. Seniors who primarily use the internet for basic activities like email, web browsing, and video calls with family may find the lower-speed packages sufficient and more economical, while still providing reliable service for their needs.
How to Choose the Right TV and Internet Plan
When selecting a Shaw bundle, seniors should consider several key factors to ensure they’re getting the right services for their specific needs. First, evaluate your typical internet usage patterns. Do you primarily check email and browse news sites, or do you stream videos, participate in video calls with family, or download large files? This will help determine the appropriate internet speed.
For television services, make a list of must-have channels versus nice-to-have options. Many seniors value news channels, documentary networks, and classic movie stations. Shaw offers various television packages ranging from basic selections to comprehensive lineups. Some packages specifically feature channels that tend to appeal to older adults, such as those focusing on news, classic films, or nature documentaries.
Another important consideration is reliability and customer service. Seniors may want to inquire about Shaw’s service guarantees, technical support options, and whether in-home setup assistance is available, especially if you’re not comfortable with technology installation.
Special Features in Shaw TV and Internet Packages for Seniors
Shaw offers several features that can be particularly valuable for seniors. Their BlueSky TV platform includes voice command capabilities, making it easier for those with limited mobility or vision issues to navigate channels and find content without struggling with complex remote controls.
For internet service, Shaw provides security features that can help protect seniors from common online threats and scams. Their internet packages often include security software that can be installed on computers to provide protection against viruses and suspicious websites.
Shaw also offers accessibility features for customers with hearing or vision impairments. These include options like closed captioning, descriptive video services, and the ability to adjust text size on interactive guides. Seniors with specific accessibility needs should inquire about these options when selecting their package.
Cost Considerations for Shaw Internet and TV Plans
Understanding the pricing structure of Shaw’s bundles is essential for seniors who may be on fixed incomes. Shaw typically offers promotional rates for new customers, which may increase after the initial contract period. It’s important to ask about both the promotional rate and the regular rate that will apply after the promotion ends.
| Bundle Type | Internet Speed | TV Channels | Estimated Monthly Cost |
|---|---|---|---|
| Basic Bundle | 25-75 Mbps | 25-75 channels | $90-$120 |
| Standard Bundle | 150-300 Mbps | 100-150 channels | $120-$160 |
| Premium Bundle | 500+ Mbps | 150+ channels | $160-$200 |
Prices, rates, or cost estimates mentioned in this article are based on the latest available information but may change over time. Independent research is advised before making financial decisions.
Additionally, seniors should inquire about discounts specifically available to them. Some providers offer senior discounts, though these may not be advertised prominently. Bundling services typically provides savings of 10-20% compared to purchasing services separately. Equipment rental fees for modems, routers, and cable boxes can add $10-30 per month to your bill, so ask if these can be reduced or if you can purchase your own compatible equipment.
Tips for Getting the Best TV and Internet Deal
Seniors can maximize the value of their Shaw services with several strategies. First, don’t hesitate to negotiate. Customer retention departments often have the authority to offer discounts not advertised publicly, especially for seniors or long-term customers.
Consider your actual usage needs rather than being swayed by impressive-sounding speeds or channel counts. Many seniors find that moderate internet speeds (50-150 Mbps) are more than sufficient for their needs, while premium sports packages may be unnecessary expenses if you only watch a few specific channels.
Ask about contract requirements versus month-to-month options. While contracts may offer lower rates, they reduce flexibility. For seniors who may need to adjust their living situations, a slightly higher month-to-month rate might provide valuable flexibility.
Setting Up and Using Shaw Services
The transition to new technology can sometimes be challenging. Shaw offers professional installation services that can be particularly valuable for seniors who may not want to handle the technical aspects of setting up new equipment. Installation fees may apply, but the peace of mind may be worth the investment.
Shaw also provides tutorials and support resources specifically designed to help customers become comfortable with their new services. Their customer service representatives can walk seniors through basic operations like changing channels, recording programs, or connecting to Wi-Fi. Additionally, Shaw’s mobile app allows for easy account management, including bill payments and service monitoring, which can be convenient for seniors who use smartphones or tablets.
For those with family members who help manage their affairs, Shaw offers account management options that allow designated individuals to assist with account maintenance while respecting the primary account holder’s privacy and authority.
With the right information and a clear understanding of the available options, seniors can confidently select and enjoy Shaw cable and internet services tailored to their specific needs and preferences.
